Support / サポート

Need help?

App support, account issues, purchase questions, and bug reports for every product on the street. If something is broken, confusing, or not working the way you expected, this is the right place.

Primary route

Email support

[email protected]

Best for app support, purchase issues, account questions, and anything that needs a direct reply.

Good reasons to write

What support covers

App bugs, broken flows, crashes, account access problems, release-specific issues, and questions about features, purchases, subscriptions, or migration paths.

Privacy policy

For data handling details, read the privacy policy. Never send passwords or sensitive account credentials.

Before you send

What to include

The app name, device, platform, app version if you know it, and what you expected versus what happened.

Identify the product. Name the app or site, and mention whether the issue is on iPhone, iPad, Android, web, or desktop.
Describe the break clearly. Say what you were trying to do, what happened instead, and whether the issue is repeatable.
Include only needed details. Screenshots, timestamps, app version, and purchase context help. Passwords and credentials never do.

>_ support / サポート

Open a support ticket

Name the app, the device, and what broke. Replies come from the business inbox.